Política de Privacidad

1. El Alcance

1.1 Esta política describe los tipos de Datos Personales que la Empresa recopila sobre personas naturales, cómo los procesa, los comparte con terceros, los protege y demás aspectos relacionados.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 For the purposes of this Policy, "processing" refers to any activity involving the use or collection of Personal Data, including its management, structuring, and storage.

Our services are intended for a general audience and are not designed for use by individuals under the age of 18. We do not knowingly seek or collect personal information from anyone under 18, and we do not intentionally permit such individuals to use our services. If we become aware that we hold information relating to a minor, we will delete it promptly.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect Personal Data. In certain circumstances, we may also request Personal Data directly from you.

In other cases, we collect your Personal Data by analyzing how you use our Services or support channels, or by receiving your information from third-party partners.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any Personal Data. However, withholding it may prevent you from accessing the Services or restrict your access to the website.

4. Qué Datos Personales Recopilamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Sus Datos Personales son procesados por la empresa para los fines descritos en esta sección, conforme a la base legal aplicable.

For more details on the processing carried out to safeguard legitimate interests, please contact us by email.

5.4 Below is a list of the reasons and legal bases on which we may use the information you provide to us:

6. Transferencia de Datos Personales a Terceros

La Compañía también puede compartir Datos Personales con terceros que nos prestan servicios como alojamiento web, almacenamiento de direcciones IP y análisis de experiencia de usuario.

You may also ask us to share specific Personal Data with third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those platforms. Your Personal Data will be subject to their privacy policies and may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and enhance the products and services it offers to its clients.

Where necessary to protect the rights of third parties or their assets, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your Personal Data with prospective investors or buyers, lenders of the Company, or any other entity within the group in connection with a transaction — including the transfer or sale of Company assets or assets belonging to any group entity — or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies y Servicios de Terceros

We may use third-party services — such as advertising providers or analytics companies — on our website. These third parties may also use cookies or similar technologies.

Cookies are small text files stored on your device when you visit the website. They collect information about your browsing preferences and habits to improve your experience, save your settings, and personalize the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

Certain cookies used on this website are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Other cookies are persistent — they remain on your device for a set period after the browser is closed and are used to recognize you as a returning user and facilitate access to the website.

Please note that disabling cookies may cause certain features or functions of the Website to not work as intended.

Online Tracking Notice: This service does not support Do Not Track signals.

8. Conservación de Datos Personales

La Empresa conservará sus Datos Personales durante el tiempo necesario para cumplir con los fines del tratamiento descritos en esta Política, o por períodos más prolongados según lo permitan las leyes, reglamentos y disposiciones aplicables.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We periodically review the Personal Data we retain to confirm it is still necessary.

9. Transferencias Internacionales

9.1 Su información personal puede ser transferida a otros países (es decir, sus datos personales pueden ser transmitidos a un tercer país u organizaciones internacionales). La Compañía adopta todas las medidas necesarias para proteger los Datos Personales que usted proporciona y garantizar que los usuarios de dichos datos puedan ejercer sus derechos y acceder a recursos legales efectivos.

La Empresa puede proporcionar información sobre las medidas de seguridad utilizadas para proteger sus Datos Personales cuando se transfieren a terceros países u organizaciones internacionales. Para más información, escriba a: support@selvafondorio.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept secure at all times or free from transmission errors, unauthorized third-party access, or other causes beyond our control. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data under such circumstances.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hipervínculos a Sitios Web de Terceros

This website includes links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by those sites or applications. This Policy does not apply to actions taken through them.

11.2 When accessing any third-party website or application, read its privacy policy before using the platform or sharing any personal data with them.

12. Modificaciones a Esta Política

This Policy may be updated at any time. When changes are made, the revised Policy will be published on our website.

12.2 When we make significant changes to this Policy, we will notify you through appropriate channels and post an announcement on our website.

Unless otherwise specified, any amendments take effect upon publication of the revised Policy.

13. Sus Derechos

Usted tiene derecho a solicitarnos que verifiquemos la exactitud de sus Datos Personales, a rectificar cualquier error y a eliminar los Datos Personales que no sean necesarios para nuestros fines. También puede restringir los tipos de tratamiento de datos personales que realizamos.

13.2 If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed. Where applicable, you may request access to that data. The Company will provide one electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided in electronic format upon request. The right of access must not conflict with the rights and freedoms of third parties. Where a request would be detrimental to the rights or freedoms of another person, the Company may decline or limit its response accordingly.

13.4 Derecho de rectificación La Compañía está facultada para rectificar los Datos Personales inexactos. Usted tiene derecho a exigir la rectificación de cualquier Dato Personal incompleto o inexacto que le concierna, considerando la finalidad del tratamiento.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of personal data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where a significant public interest reason exists within the European Union or a member state.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the personal data you have provided to the Company and to request that it be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not prejudice the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we establish compelling legitimate grounds for the processing, we may continue only if those grounds override your rights, freedoms, or interests, or relate to the establishment, exercise, or defense of legal claims. With respect to direct marketing, you may object to the processing of your Personal Data at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the relevant supervisory authority. Within the European Union, you may submit a complaint to any supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data. Please note that EU and Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the complexity and volume of requests received. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.

Provided the request does not conflict with Article 13 of the applicable law, information requested under those rights will be provided at no charge. If a request is unjustified or excessive — particularly where it is repetitive — a reasonable fee may be charged to cover the administrative costs of providing the information or notifying the action taken. We may also decline to act on the request.

If there is any doubt about the identity of the person who submitted a request, we may ask the requester to provide reasonable means of identification.